You can only upload the following types of files: pdf, jpg, jpeg, png, csv, doc, docx, xls, xlsx, mpeg, mov, avi, wmv, flv, mp4, zip
The maximum size for each file is 249 MB
ZE Portal relies on a number of 3rd party systems to work. One of these systems may be down for a short time when you are encountering this error. Please try again in a few minutes.
If you are still having trouble after a few minutes, please report this issue to the business that sent you the portal.
When your portal loads, there may be one or more items listed under "Action Required". When you click on these items, a popup will appear and if the action item is for you to upload a document, then you will click "Choose Files" and you can select a ...
Portal Not Loading
If your portal does not load, it may be for a number of reasons. Please check the exact error message displayed to you on your device. Please close the web browser and then click the button in your Portal email again to reopen your portal. If your ...
Form Portal Item is Broken
If you click on a Form Portal Item (for example "Application Form") and it does not work, please report this to the business that sent you the portal. ZE Portal does not host any forms. The business that sent you the portal has provided a URL to a ...
If you have any issues with or questions about the invoices shown within your portal, please contact the business who sent you the portal.
E-Sign Document Issues
If you can see e-Sign documents within your portal, these will be in 3 different stages: Complete - This means that the document is fully signed and you can download a copy if you wish. Awaiting Others - This means that we are waiting for someone ...