How to use Merge Tags

How to use Merge Tags

ZE Portal allows you to use Merge Tags in many fields within the Portal, Portal Items, and Portal Templates

Just type "#" followed by the a the name of the field, for example "#last" will show you all the merge tags that are available with "last" in the field name.

Warning: For Form URLs, ZE Portal automatically adds the Hash to the URL (do not add it again)

For example, you might create a Portal Template with a Portal Item of type "Question" and in the question you might ask: "Is ${Contacts.Mobile} your correct phone number?

ZE Portal will then replace ${Contacts.Mobile} with the value from the field with the API Name of "Mobile" in the "Contacts" module.


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